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Operations & Fulfilment

Order Management — Ecwid

Order Management, delivered by Ecwid specialists.

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Order Management for Ecwid, done properly.

Order routing, exceptions and status updates across channels. Our team works on Ecwid every day, follows its policies, fees and best practices, and connects the work to your other channels.

All Ecwid services

What’s included

  • Process map for Order Management
  • Partner and tool recommendations
  • Set-up and testing
  • Standard operating procedures
  • Service-level reporting
  • Monthly cost review

How it works

  1. Map

    Current stock flows, costs and tools.

  2. Design

    Target model and partners compared.

  3. Set up

    Integrations, rules and shipping templates.

  4. Run

    Daily operations handled or supported.

  5. Review

    Monthly cost and service-level review.

Pricing

Prices exclude VAT. Prices shown in GBP. Base prices are set in GBP and USD; other currencies are indicative and converted at current rates.

Frequently asked questions

Do you own warehouses?

No. We work with vetted 3PL and logistics partners and manage them on your behalf.

Which tools do you use for Order Management?

We work with Linnworks, ChannelAdvisor, Sellbrite, ShipStation, Veeqo and the marketplaces’ own tools, chosen to fit your size.

Can you run Order Management for Ecwid?

Yes. We follow Ecwid delivery, labelling and returns policies and connect it to your other channels.

How do you price operations work?

Set-up is a one-off fee; ongoing operations are monthly, with order-based options for higher volumes.

Get in touch

Hi! We’d love to hear from you.

Ready to grow on Ecwid? Get in touch.

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