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Operations & Fulfilment

Returns & Refunds — SAP Commerce Cloud

Returns & Refunds, delivered by SAP Commerce Cloud specialists.

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Returns & Refunds for SAP Commerce Cloud, done properly.

Returns policies, inspections, refunds and resale of returned stock. Our team works on SAP Commerce Cloud every day, follows its policies, fees and best practices, and connects the work to your other channels.

All SAP Commerce Cloud services

What’s included

  • Process map for Returns & Refunds
  • Partner and tool recommendations
  • Set-up and testing
  • Standard operating procedures
  • Service-level reporting
  • Monthly cost review

How it works

  1. Map

    Current stock flows, costs and tools.

  2. Design

    Target model and partners compared.

  3. Set up

    Integrations, rules and shipping templates.

  4. Run

    Daily operations handled or supported.

  5. Review

    Monthly cost and service-level review.

Pricing

Prices exclude VAT. Prices shown in GBP. Base prices are set in GBP and USD; other currencies are indicative and converted at current rates.

Other services for SAP Commerce Cloud

Returns & Refunds on other channels

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Frequently asked questions

Do you own warehouses?

No. We work with vetted 3PL and logistics partners and manage them on your behalf.

Which tools do you use for Returns & Refunds?

We work with Linnworks, ChannelAdvisor, Sellbrite, ShipStation, Veeqo and the marketplaces’ own tools, chosen to fit your size.

Can you run Returns & Refunds for SAP Commerce Cloud?

Yes. We follow SAP Commerce Cloud delivery, labelling and returns policies and connect it to your other channels.

How do you price operations work?

Set-up is a one-off fee; ongoing operations are monthly, with order-based options for higher volumes.

Get in touch

Hi! We’d love to hear from you.

Ready to grow on SAP Commerce Cloud? Get in touch.

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