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Who we are

Ain One Group ("we", "us") provides e-commerce services worldwide. For this policy we are the controller of the personal data we collect through this website. [Add legal entity name, company number and registered address.]

What we collect

Information you give us in forms: name, business email, phone, company, website, country, the service or marketplace you are interested in and your message.

Technical information: pages visited, device and browser data, and — only with your consent — analytics and marketing cookies.

How we use it

To reply to your enquiry, prepare quotes and deliver services you order (contract and legitimate interests).

To send news and insights if you opt in (consent). You can unsubscribe at any time.

To keep the site secure and improve it (legitimate interests).

Sharing

We share data only with service providers who process it for us under contract (for example hosting, email and CRM providers), with marketplaces or platforms when you instruct us to act on your accounts, or where the law requires it. We do not sell personal data.

International transfers

Our teams and providers work in several countries. Where data leaves the UK or EEA we use appropriate safeguards such as standard contractual clauses.

How long we keep it

Enquiries are kept for up to 24 months; client records for as long as the law requires (usually 6 years after the end of the contract).

Your rights

You can ask to access, correct, delete or export your data, object to or restrict processing, and withdraw consent. You can also complain to your data-protection authority (in the UK, the ICO). Contact: [privacy email address].