Customer Service & CRM
Loyalty Programs
Points, tiers and referral schemes that increase repeat purchases.
Get a quoteEvery customer, answered in their language.
Our multilingual team answers buyer messages by email, chat and phone, manages reviews and feedback, and handles claims, disputes and chargebacks within marketplace deadlines.
We also set up CRM, helpdesk and loyalty programs, so every conversation adds to a customer relationship you own.
At a glance
- $650From · one-time · Prices exclude sales tax and local taxes.
- 21Marketplaces and platforms covered
- 3636 languages
What’s included
- Tone-of-voice and policy guide for Loyalty Programs
- Macros and templates
- Agreed response times
- Escalation rules
- Monthly support report
- Improvement suggestions from customer feedback
How it works
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Learn
Products, policies and tone of voice.
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Set up
Helpdesk, macros and escalation rules.
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Respond
Messages answered within agreed times.
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Escalate
Complex cases passed to you with a summary.
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Report
Volumes, topics and satisfaction each month.
Pricing
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Starter
$650
one-time
Core setup
Choose Starter Or discuss it on WhatsApp - Most popular
Growth
$1,600
one-time
Setup with automations
Choose Growth Or discuss it on WhatsApp -
Enterprise
$3,800
one-time
Full CRM program with integrations
Choose Enterprise Or discuss it on WhatsApp -
Custom
Get a quote
Tailored scope, combined services or several markets. Tell us what you need and we will send a fixed quote.
Get a quote
Prices exclude sales tax and local taxes. Prices shown in USD. Base prices are set in GBP and USD; other currencies are indicative and converted at current rates.
Available on 21 marketplaces and platforms
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Frequently asked questions
Which languages do you support?
All the languages we publish this site in, from English, Spanish and German to Arabic, Japanese and Swahili, with native or fluent speakers.
What hours do you cover?
Standard coverage is business hours in your main market; extended and weekend coverage is available.
Can you handle Loyalty Programs on every marketplace and platform?
Yes. We work inside the every marketplace and platform messaging system and follow its response-time rules.
Do you use my helpdesk or yours?
Either. We can work in your Gorgias, Zendesk or marketplace inbox, or set one up for you.
Get in touch
Hi! We’d love to hear from you.
Ready to start Loyalty Programs? Get in touch.
Contact us